Anchored Personal Assistance Services, LLC (“APAS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit a form, schedule a consultation, request services, apply for employment, or otherwise communicate with us.
1. Information We May Collect
Depending on how you interact with APAS, we may collect:
- Name, email address, telephone number, and mailing address.
- Appointment, consultation, and scheduling information.
- Information about requested personal assistance services.
- Questions, messages, feedback, and other communications.
- Employment or contractor application information.
- Website information such as device type, browser type, IP address, referring page, and general website activity.
2. How We Use Your Information
APAS may use collected information to:
- Respond to questions and service inquiries.
- Schedule consultations and appointments.
- Coordinate requested personal assistance services.
- Send appointment confirmations, appointment reminders, scheduling updates, service notifications, and customer support communications.
- Process employment or contractor applications.
- Maintain appropriate business and service records.
- Improve our website, forms, and services.
- Comply with applicable legal and regulatory requirements.
3. SMS Communications
When you provide your mobile telephone number and affirmatively select the SMS consent checkbox on our online form, you consent to receive text messages from Anchored Personal Assistance Services, LLC related to your requested services.
SMS messages may include:
- Appointment confirmations
- Service notifications
- Appointment reminders
- Customer support communications
- Scheduling updates
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.
APAS may use service providers that support website operations, appointment scheduling, customer support, telephone services, and messaging delivery. These providers may process information only as reasonably necessary to provide services for APAS.
For the complete details of our privacy practices, please continue reading this policy on our website.
4. Information Sharing
We may share information with authorized service providers that perform legitimate business functions for APAS, with authorized personnel who need the information to respond to a request or coordinate services, or when disclosure is required by law. SMS opt-in data and consent are excluded from sharing for marketing or promotional purposes.
5. Data Security and Retention
APAS uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. We retain information only as long as reasonably necessary for service delivery, recordkeeping, legal compliance, dispute resolution, and legitimate business purposes.
6. Your Choices
You may contact APAS to request review, correction, or updating of certain personal information. To stop SMS messages, reply STOP. For assistance, reply HELP or call (888) 219-3675.
7. Children’s Privacy
Our website is intended for adults seeking information about APAS services. We do not knowingly collect personal information directly from children through the website without authorization from a parent, guardian, or legally authorized adult.
8. Changes to This Policy
APAS may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
9. Contact Information
Anchored Personal Assistance Services, LLC